The one that cannot be used to interpret their feeling are: The words they use
Most people will interpret communication 7% from the verbal language and 93% from the non-verbal cue.
To fully interpret one's feeling, it is important to pay attention to their non-verbal cues such as intonation, their expression, the volume of their voice, and their gesture
The answer is 1.True, 2.False, and the last question is either D or C
Because they were only interested in themselves
The answer is D) Presence of limited resources in the organization.
The reason being that when there are limited resources in the organization this causes every employee or individual in said organization to desire the posession of optimum resources. This logically increases the level of political engagement in order to get the maximum advantage of the resources and their distribution.
Hope this helps :)