The Kyoto protocol was an international protocol, so we can rule that out right away. The correct answer would be A) the Clean Air Act (that was designed to control air pollution on a national level), and the clean Water Act(a law that was amended in 1972 that established the basic structure for regulating pollutant discharges into the waters of the United States). Hope that helps.
Answer: Building relationships with customers.
Explanation:
Building relationship with customers is defined as the method through which business organization get engaged in knowing about customer requirement,expectation from product, improvement required in product or service, review and feedback about goods.This information is gained through interviewing, survey, discussion etc. for success.
According to the question, Pokrah university is following building relationship with the customer by discussing education requirement and wishes of student and alumni so that they can improvise their service
The answer is social cognition. It is a sub-topic of social psychology that emphasizes on how an individual deal, put, and relate information about other individuals and social circumstances. It centers on the part that cognitive processes play in our communications. The way we ponder about others shows a foremost role in how we reflect, sense, and interrelate with the world around us.