Question

Thato, a manager for an insurance company, was disappointed in Miya, one of his direct reports. Miya’s job is to sell insurance, but she did not meet her quota for calls to potential new customers in the last month. Thato let Miya know that, “If this continues in the next 30 days, you’ll probably be let go.” Which behavior modification may Thato need to implement?

Answer 1

There are different ways used by people to modify behavior.  behavior modification may Thato need to implement is punishment.

Behavior modification is simply known to be act of changing the behavioral trend via the use different means such as learning techniques, positive or negative reinforcement, punishment etc.

• Punishment is often done to weaken a specific behaviors. This is done through the linking of an unpleasant stimulus to a behavior. Example is Maya losing her job for not meeting her target

See full question below

Thato, a manager for an insurance company, was disappointed in Miya, one of his direct reports. Miya’s job is to sell insurance, but she did not meet her quota for calls to potential new customers in the last month. Thato let Miya know that, “If this continues in the next 30 days, you’ll probably be let go.” Which behavior modification may Thato need to implement?

a- negative reinforcement

b- punishment

c- extinction

d- positive reinforcement

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