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-Dominant- [34]
3 years ago
14

Properly addressing the customer's needs the first time they call, eliminating the need for a second call, is called ___________

___. * Required
Business
1 answer:
fiasKO [112]3 years ago
7 0

There are different aspect of customer service. Properly addressing the customer's needs the first time they call, eliminating the need for a second call, is called first call resolution.

<h3>Customer relationship management (CRM)</h3>
  • In customer relationship management (CRM), we can say that first call resolution is simply the right step taken in addressing the customer's need especially when they call in the first time.

Conclusively, This helps to remove the need for the customer to be follow up on with second call and thus strengths customer relationship with the brand.

Learn more about customer relationship management from

brainly.com/question/25656282

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Marcus, a manager at Royal Memphis Hotel, is training a new group of employees. After each training session, the employees compl
dybincka [34]

Answer:

feedback

Explanation:

Based on the information provided within the question it can be said that Marcus is providing his employees with feedback. This refers to information given to an individual regarding their performance, and is done in order to help that individual realize what they are doing wrong and how they can improve their performance. Which is exactly what Marcus is doing with his employees.

4 0
4 years ago
Select the correct answer
arlik [135]
It is B. passive income
5 0
3 years ago
Read 2 more answers
Rough Hewn Lumber Company orally contracts with Joe for the purchase of five acres of Joe's timberland. Joe makes the transfer b
Reptile [31]

Answer:

b. quasi contract

Explanation:

-Liquidated damages refers to a mechanism in a contract in which a party can request a compensation because of breach.

-Quasi contract is  an agreement that is recognised by a court when there is no written contract between two parties and there is a conflict about a payment of a product or service.

-Reformation is a change made by a court in a document when one party that participates in it makes a request.

-Restitution is when someone receives a compensation for a loss or an injury.

According to the options given and the definitions, the answer is quasi contract.

7 0
3 years ago
The market price of pomegranates is $2, and JoAnne sells 25 pomegranates at the local farmer's market. The total revenue is and
leva [86]

Answer:

$50 and $2

Explanation:

The computation of the total revenue and the marginal revenue is shown below:

Total revenue is

= Price ×  quantity

= $2 × 25

= $50

And, the marginal revenue is received collected from one unit i.e price of the one units that equivalent to $2

Hence, we simply applied the above formula to determine the total revenue and the marginal revenue

4 0
3 years ago
Raymond Chandler wrote classic American detective stories. By always using certain roles for his characters and props that were
OleMash [197]

Answer:

Cultural formula

Explanation:

Cultural formula can be described as a situation there is tend to a consistent occurrence of certain roles and props in a series of media events.

Cultural formula can be employed in a novel through the use of certain roles for characters and props that go along with the genre.

Therefore, Chandler's novels followed a cultural formula.

8 0
4 years ago
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