Pushing everyone to do the best they can and helping as much as possible and having a positive attitude
I think he was trying to answer a different question ^^
I have read this before its the very last one
At first the people does not bluntly show gratitude to Jim, they treat what he does as his work which does not need gratitude. Later on, they learned that they must thank him for his work even if he gets paid for doing it. They should still show gratitude to him, this boosts his morale and will make him enjoy his work more.
The main conflict is the discussion about women's propensity to be melo-dramatic in most crises