The correct answer is B. Problem/solution.
The words "first, then, next, finally, above all, especially" are signal words for an organizational pattern of problem-solution. After the problem is presented, steps for the solution will be enumerated. Hence the use of such signal words.
Answer: Customer insights.
Explanation:
Customer insight refers to collecting information about the target market to allow a business to satisfy its consumers. Marketing and product development are the two central fields where customer insights are useful.
Customer insights enable a business to learn their customer´s expectations to develop a good customer acquisition or retention strategy.
The answers is going to be D
