Answer:
B). False.
Explanation:
The given statement would be categorized as false because 'giving in to the customer's demands' is never the solution to deal with the angry or rude customers. They are rather required to be dealt quite calmly and gracefully by discussing their problem in order to know the reasons that have led them to such an anxious or disrespectful tone.
After assessing their issue, they must be provided with an apology along with a solution and an assurance that such a mistake would not occur in future. This kind of generous and patient attitude is required in order to not let the the customers offend that may affect their trust on your company/brand/product and invite more customers(as such a customer support attracts customers). Therefore, the assertion is <u>false.</u>
I want to say animals, but I'm leaning towards the elders of the tribes.
<u>Ethics and morals</u> refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt. Read more about ethics and morals.
<h3>What are considered as standard ethics and morals?</h3>
Ethics and morals conform to “right” and “wrong” conduct. While they can be used interchangeably, they are as well different.
<h3>What are the differences in ethics and morals?</h3>
Ethics refer to rules provided by an external source, e.g., codes of conduct in workplaces or principles in religions. Moral, on the other hand, refer to an individual's own principles regarding right and wrong.
Therefore, the correct answer is as given above.
learn more about ethics and morals: brainly.com/question/1326871
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Answer: Psychological
Explanation:
Psychological factors is the process of changing the thinking ability of the human brain. This type of factor also plays an important role in the process of consumer decisions as it influence the various decisions of the consumers in terms of learning, motivation, belief and the attitude.
According to the question, the gabby's decision that she is interested to enjoy the free WIFI in the flight is one of the psychological factor that influence the information search phase in the process of consumer decision.
