Answer:
The author means that when people with power attempt to be fair they will be torn between two groups the people (critics) who feel that their choice is incorrect and the ones who feel that it is correct due to the situation. So kind of like the subject of bringing beheading back in the US many feel it is a horrible idea but many also feel it is correct. And for the second one, I am not sure because I have not read your article only the seventh paragraph.
Answer:
The author's use of the first person to convey the story allows readers to go along for the ride into madness and cultivates a certain amount of sympathy for the narrator and her plight. The constant use of "I" puts us right in the narrator's head and allows us to empathize with her
You did not put the date of Louis Armstrong, and it has no "these" in between in, and Hollywood.
