<span>By giving the reader obvious instances that show
Laurie is a misbehaved child while his parents blatantly ignore it is an
example of situational irony. This literary device can be shown when there is a
disparity between what the reader expects to happen and what actually happens.</span>
Answer: "Hello, to whom am I speaking with"
The controlling idea is included; central ideas are stated in one's own words; concepts are presented in a logical order; paraphrasing creates a condensed version of the text.