I would say C, Not sure but hope it helps
Answer:
Development is a process that creates growth, progress, positive change or the addition of physical, economic, environmental, social and demographic components. ... The identification of these traps enables relating to political – economic – social conditions in a country in an attempt to advance development.
Answer: Option A( service fairness)
Explanation: The main reason organization like this exist is because if the services they provide. Randall has made a reservation for a room upon his arrival( he has asked for their service) and they failed to provide a room he requested and also offer him a compensation deal to quench is disappointment, with this their service has been unfair which makes option A the best answer.