I am going with B because using a phone call, the customer can notice emotion, if you send a text or something, the person won't know if you actually mean the apologies. Hope i helped. Have a nice day.
Answer:
1. put charger in the plug.
2.connect the phone to the charger.
3. leave the phone alone until fully charged.
Change the company’s address to 4500 Congress Avenue, Ocean park, CA