Answer:
8/13 chance to get a jack, Queen, King or Red
The formula for surface area is SA = 2 (wl + hl + hw). Plugging in the numbers that we know, we get SA = 2 (100 + 10h +10h). We know that the crust accounts for half of the surface area.
The surface area was not provided so this is the closest I can go without the provided surface area. I hope this helps you :)
You write it as 3.16 I am pretty sure