After reading the passage, we can say that the Wintergarden Resort was experiencing a severe knowledge gap.
- In service marketing, knowledge gap refers to the difference between what the customer expects and what is actually provided to him by the company.
- In the case of Wintergarden Resort, the knowledge gap is quite big.
- Juanita's expectations were not met at all. She is most likely going to leave the resort referring to the hotel experience as disappointing.
- To reduce the gap, the resort can step up to the tasks of actually providing what they advertise:
- The pool should be properly heated;
- The rooms should be ready before the customers arrive;
- The singer should be able to sing;
- The breakfast should be fresh.
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The door to the men's room has become a conditioned stimulus. The conditioned stimulus is a formerly neutral stimulus that became a conditioned stimulus after being attributed to an unconditioned stimulus. This is best known in Pavlov's Classical conditioning. It is also known that a neutral stimulus is an event that does not incite a response from the subject.
Answer:
heavy TV viewers seem desensitized to violence.
Explanation:
Recall that victor Cline and his colleagues (1973) measured the physiological arousal of heavy TV viewers and light TV viewers when the came into the lab to watch a violent boxing match. Results of their study reveal that heavy TV viewers seem desensitized to violence.
In this example, a sports car would be considered a prototype.
<h3>
What is a prototype?</h3>
- A prototype is a pre-production sample, model, or release of a product that is used to test a concept or process.
- A prototype is typically used to examine a new design in order to increase the accuracy of analysts and system users.
- It is the stage between formalizing and evaluating an idea.
- A prototype is a mental representation that serves as the category's cognitive reference point.
- The prototype's most noticeable traits are the ones that come to mind first when the category is mentioned.
- The impacts of prototypes on categorization are known as prototype effects.
As people in the United States often think of a sports car when asked to envision a fun, fast form of travel.
Therefore, in this example, a sports car would be considered a Prototype.
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