This will help to insure that these laws are not broken by any members of the team, therefore avoiding the consequences and providing the safest possible outcome for the patient
Answer:
They need to be compassionate, sympathetic, patient, and calm under pressure. In addition, they need to be good listeners. Whether they're listening to the family or the patient, they'll hear pain, tragedy, fear, and uncertainty in their voices and it's the nurses job to help them come to terms with the situation
I believe this would be the Working Phase in the nurse and patient relationship.