Answer:
Python is an object-oriented programming language that is designed to be accessible and simple for all users, HTML is a web language and is used globally to define the structure of web pages by using various tags. HTML is not a programming language it's a markup language which is used to formatting web pages. Python is a general purpose scripting language which can be used to develop a wide range of programs.
He should view the Outline THEN the Layout and finally preview in web browser.
Ben should set up a program to teach his staff about customer service, and communicating with clients.