Explanation: When writing a text, the narration can be made from different perspectives, when it is from a first person point of view, the pronouns used are "I" and "we". From a second person perspective, the writer uses the pronoun "you" and from a third person perspective, the pronouns are "she," "he," "it" or "they". In the given excerpt from We’ve Got a Job, the narrator uses a third person point of view, we can see that because he refers to the ACMHR and to Audrey in third person.
A word that fills in the blank well is sarcastic Sarcasm is a type of irony, called verbal irony, that makes statements about a character that are obviously not true, and are included to add humor to the novel.