When a company gains a competitive advantage over an action that becomes mandatory in the line of business, such as providing package tracking capability, this is an example of profitability factors becoming productivity factors over time.
<h3 /><h3>What are profitability factors?</h3>
It corresponds to factors that enable a company to be positioned and competitive in the market in which it operates, determined by internal and external agents, such as:
- Demand force
- Advertsing
- Substitute products
- Economy of scale
- Costs
Therefore, an organization's profitability factors became productivity factors by instituting new forms of work management that generated competitive advantages for the organization.
So, the correct answer is:
D. Profitability factors; productivity factors.
Find out more information about profitability here:
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