Healthcare Operations Management: Executing Strategies & Setting Goals

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A quality or performance issue may be related to organizational communication. Management tools that can help overcome these problems, such as the PDCA cycle.

<h3 /><h3>What is the PDCA cycle?</h3>

It is a management tool that consists of solving problems related to organizational processes, instituting four phases to focus on each situation, helping to resolve bottlenecks and continuous improvement of processes. The acronym stands for:

Plan
Do
Check
Act

Therefore, through the PDCA cycle, communication problems could be solved by planning and implementing the optimization of communication channels and strengthening the relationship through feedback and meetings, for example.

Find out more about PDCA cycle here:

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