Question

Using the internet, search to identify steps that companies can take to improve quality in the workplace. Assume that your boss has asked you to conduct a workplace training session on "Providing Excellent Customer Service." Conduct a web search to identify the key topics you should include and why. Please list and describe key topics and why they should be included. Discuss challenges to providing Excellent Customer Service and how you would improve upon them.

Answer 1

It is important that the manager knows how to improve the work environment. This is because a pleasant environment that generates well-being promotes more productivity, enthusiasm and creativity.

What to do to improve the workplace?

Communication is a basic element of business. It ensures that processes are well done and that people are moving in the same direction. However, if dialogue is lacking, the number of errors, problems and conflicts tends to grow, which is not good for the work environment.

Part of improving communication is listening to employees, evaluating what they have to say about the company, the workplace and the immediate superior. This feedback serves as a basis for eventual adjustments, so that the work environment is improved.

If you really want to improve the work environment, show employees that they are important to the business and can grow within the company. In other words, value your talents. Thus, the job and salary plan is one of the best ways to do this.

With this information, we can conclude that it is important that the manager knows how to improve the work environment. This is because a pleasant environment that generates well-being promotes more productivity, enthusiasm and creativity.

Learn more about workplace in brainly.com/question/19965171

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