Question

Do you think that e-commerce has changed how you buy and consume goods (as opposed to how individuals did this twenty or thirty years ago)? Why or why not? Do you think that businesses are more likely to use the internet to advertise and sell goods today than 10 or 15 years ago?

Answer 1

Yes, E-commerce has drastically changed the way customers buy and consume goods.

E-Commerce - The buying and selling of goods and services electronically on the internet are called e-commerce.

The three 'Cs' responsible for a change in consumer patterns are as follows.

• Convenience - E-commerce websites have made shopping very convenient. Now people can buy goods from the comfort of their homes. They shop at any time of the day while relaxing in their rooms.

• Customer Service- E-commerce websites provide support to their customers 24x7. Customers are much more satisfied with their services.
• Choice- It also provides a range of products which is very difficult to find in a brick store. There is also scope for personalized products.

Yes, businesses are more likely to use the internet to advertise and sell goods as it is more cost-effective and can reach a huge consumer base.

Learn more about e-commerce by referring to this link

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