Question

When telephoning patients who have not returned to the office for normal maintenance and recall appointments, several of the patients remark that the office has changed and that it isn’t as nice as it used to be. The dentist instructs the dental assistant to create a list of improvements that would enhance the dental office setting. What aspects and areas of the dental office should be assessed, and what factors should be considered when making changes to the dental office? Using LIRN.net research the different office set up for Specialty practices. Be sure to site your source. https://www.lirn.net/

Answer 1

The aspect and areas of the dental office that should be assessed is the customer service units. The patient- dental assistant relationship should be enhanced.

Who is a dentist?

A dentist is an individual that specialises in diagnosis, treatment and prevention of diseases that is associated with the gum, teeth and mouth.

When creating a list of improvement that would enhance the dental office setting, the customer service unit should be assessed. This is because it is the point where the patient and the dental assistant has first point of contact.

The manner of approach of the dental assistance to these patients needs to be improved as patients who are not well received can stop coming to the clinic.

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