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anygoal [31]
2 years ago
12

A basic Customer Relationship Management premise is that: a. each individual customer is limited to a single sale. b. customers

form relationships with companies as opposed to companies conducting individual transactions with customers. c. acquiring new customers is more profitable than maintaining loyal customers. d. customers relationships are best established when companies primarily focus on conducting individual transactions with customers. e. storing customer information on company databases is most likely to sour relationships with customers.
Business
1 answer:
klasskru [66]2 years ago
7 0

A basic Customer Relationship Management premise is that<u> (B) </u><u>customers form relationships with companies as opposed to companies conducting individual transactions with customers.</u>

<u />

  • A tool known as customer relationship management (CRM) is used to handle all interactions and relationships between your business and its clients.
  • The objective is straightforward: to strengthen business ties.
  • CRM systems assist businesses in maintaining contact with clients, streamlining procedures, and boosting profitability.
  • Expressing gratitude to customers once they make purchases.
  • If a customer buys a certain product, upsell or cross-sell to them.
  • sending a coupon along with a birthday greeting. giving a customer who hasn't bought anything recently a discount.

What is CRM and why is it important?

  • CRM enables organizations to establish a relationship with their clients, which fosters loyalty and client retention.
  • CRM is a management technique that boosts a company's profits since customer loyalty and revenue are two factors that influence a company's revenue.

Learn more about customer relationship management (CRM) /brainly.com/question/21299183

#SPJ4

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Which of the following is true of the BCG matrix approach. A) It is inexpensive to implement. B) It does not consider relative m
weeeeeb [17]

Answer:

D) It considers market growth rate to be a measure of market attractiveness

Explanation:

In 1970, Bruce D. Henderson developed and created a growth-share matrix for the Boston Consulting Group (BCG). The Boston Consulting Group (BCG) growth-share matrix is a tool used for analyzing and planning product lines in a business unit. It makes use of a graphical representation of a company's product line and services to analyze and make long-term strategic plans on which to invest more on or sell off.

Generally, products are divided into four (4) main categories in the BCG growth-share matrix;

1. Dogs.

2. Stars.

3. Question marks.

4. Cash cows.

The statement which is true of the Boston Consulting Group (BCG) matrix approach is that, it considers market growth rate to be a measure of market attractiveness.

Marketing can be defined as the process of developing promotional techniques and sales strategies by a firm, so as to enhance the availability of goods and services to meet the needs of the end users or consumers through advertising and market research.

Thus, it comprises of all the activities such as, identifying, anticipating set of medium and processes for creating, promoting, delivering, and exchanging goods and services that has value for customers. It typically, involves understanding customer needs, building and maintaining healthy relationships with them in order to scale up your business.

7 0
3 years ago
When the carrying cost of inventory is expressed as a percentage: A. it is usually the same as the borrowing cost of the organiz
dimaraw [331]

Answer:

Option E It is multiplied by the material unit cost to calculate the per unit carrying cost.

Explanation:

The reason is that the carrying cost which is also known as holding cost is the cost of holding a unit material for a year and this can be calculated as:

Holding Cost is also given in percentage of material price and is calculate by multiplying it with the material unit cost to calculate the holding cost per unit per year.

So the option E is correct.

5 0
3 years ago
Explain how and why governments may want to regulate the price setting of a natural monopoly.
Lilit [14]
The government wants to protect the consumer's interest, that is why they are regulating the monopoly. Monopolies have the power to set higher prices than the competitive market. They regulate monopolies to prevent excess prices, quality of service( to ensure the firm receives minimum standard of service), monopoly power,promote competition, and natural monopolies( we cannot encourage competition, and it is essential to regulate firm to prevent monopoly of power). <span />
8 0
4 years ago
Your first task is to set an advertising objective. remember, your key goals are to build brand preference for your product and
Kazeer [188]

Answer:

Persuasive Advertising

Explanation:

The goal of persuasive advertising is to convince customers that your product is better and different and that they should choose it over any other option. This is different than information advertising which focuses on informing customers not persuading them.

6 0
4 years ago
Give the formulas for and plot average fixed​ cost, AFC, marginal​ cost, MC, average variable​ cost, AVC, and average​ cost, AC,
zloy xaker [14]

Answer:

AFC = \frac{TFC}{q}

MC = \frac{d}{dq} TC

AVC = \frac{TVC}{q}

AC =  \frac{TC}{q}

Explanation:

The cost function is given as C=9+q^{2}.

The fixed cost here is 9, it will not be affected by the level of output.

The variable cost is q^{2}.

AFC = \frac{9}{q}

MC = \frac{d}{dq} TC

MC = \frac{d}{dq} C=9+q^{2}

MC = 2q

AVC = \frac{TVC}{q}

AVC = \frac{q^2}{q}

AVC = q

AC =  \frac{TC}{q}

AC =  \frac{[tex]C=9+q^{2}}{q}[/tex]

AC = \frac{9}{q} +q

3 0
3 years ago
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