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cupoosta [38]
2 years ago
15

When evaluating service quality, _____ refers to the knowledge and courtesy of employees and their ability to convey trust. a. a

ssurance b. heterogeneity c. responsiveness d. tangibility
Business
1 answer:
sesenic [268]2 years ago
6 0

An assurance means the knowledge and courtesy of employees and their ability to convey trust.

<h3>What is an assurance?</h3>

This refers to the set of systematic activities that are intended to ensure that the objectives of a project are fit for purpose.

Hence, in evaluation of service quality, its means the knowledge and courtesy of employees and their ability to convey trust.

Therefore, the Option A is correct.

Read more about assurance

<em>brainly.com/question/13567395</em>

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Thepotemich [5.8K]

Answer:

It represents the Integration stage

Explanation:

Money laundering is an illegal chain of activities done by individuals or corporate bodies to change the status of money gotten through a criminal activity into legitimate money. This chain of activities starts with the Placement stage then transforms into the Layering stage, then ends when it is already integrated into the legitimate financial system through the Integration stage.

After the money launderer conceals the illegal money through bank deposits or purchasing a life insurance policy at the Placement stage, the launderer then proceeds to further break the money into smaller amounts to evade suspicion by numerous transactions and bank deposits at the Layering stage, which is then ended by partial or whole surrenders of life insurance policies to make it now legitimate money.

3 0
3 years ago
This is for my business class someone help please and thank you!
daser333 [38]

Answer:

Legal and environmental.

Explanation:

PEST is a short form for political, economic, social, and technological factors. These are external factors likely to impact business performance. Entrepreneurs should analyze, understand them, and include their effects in business plans.

Other external factors that may affect business performance are legal and environmental.

For the legal factors, an entrepreneur should analyze the impact of possible changes in laws and legal interpretations on their businesses.  In the environmental analysis, the entrepreneur should be aware of the industry's environmental regulations and restrictions. They should plan for possible changes in license limitations.

7 0
3 years ago
When Opryland Hotel wants to have at least 90 percent of its customers indicating they had a memorable and satisfying experience
Darya [45]

Answer: 3. A marketing objective

Explanation:

Marketing objectives are goals set by a business when promoting its products or services to potential consumers that should be achieved within a given time frame. In other words, marketing objectives are the marketing strategy set in order to achieve the overall organizational objectives.

Marketing objectives are short-term achievements to help you achieve longer-term goals. They should be set on a weekly or monthly timeline. These objectives help a business set out what a business wants to achieve from its marketing strategy.

4 0
3 years ago
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A customer sells short 100 shares of ABC stock at $74 per share. The stock falls to $66, at which point the customer writes 1 AB
Gekata [30.6K]

Answer: $62

Explanation:

The customer sold the stock short at $74 per share. Later on, the customer sold a Sept 65, Put at $3 on this stock. If the short put is exercised, the customer is obligated to buy the stock at $65 per share. Since the customer received $3 in premiums when the put was sold, the net cost to the customer is $62 per share for the stock (this is the cost basis in the stock for tax purposes). The stock that has been purchased is delivered to cover the short sale, closing the transaction. The customer's gain is: $74 sale proceeds - $62 cost basis = 12 point gain.

4 0
3 years ago
OPEC announces it will increase oil production by 20 percent. What is the effect of this action on the price of oil now? will ,
valina [46]

Answer:

An increase in the production leads to decline in the price. Producers are likely to supply more at the lower price or the existing price, considering the increase in production. If there is a 20 percent increase in the production, then it tends to increase the supply. An increase in supply will have a negative impact on price.

The effect of the increase in production on price is shown in the above figure. A twenty percent increase in the production causes an increase in the supply. Excessive supply causes a reduction in the price. Hence, when the supply increases from P1 to Q2, the price decreases to P2 from P1.

7 0
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