______ costs are costs that make customers reluctant to switch to another product or service. Multiple choice question. Producti

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2 years ago

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on Supplier Consumer Switching

1 answer:

Anna007 [38] · Answer 1 · 2023-04-25T13:16:45+03:00

"Switching costs" are costs that make customers reluctant to switch to another product or service.

<h3>What is Switching cost?</h3>

The expenses a consumer incurs as a result of switching brands or products are known as switching costs.

The possible switching costs are -

The switching cost can be created by-

The value that points programs generate for the brands that use them and the customers who take part in them much outweighs their seeming simplicity.
By rewarding customers with points for every purchase, brands can increase the switching costs' motivating effect by giving their customers something to lose if they go to a rival.

To know more about switching costs, in the context of technology industries, here

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