Question

A company that continually adds more features to an existing product to try to appeal to more customers may end up overwhelming customers and create an unintended consequence known as Blank______.

Answer 1

A company that continually adds more features to an existing product to try to appeal to more customers may end up overwhelming customers and create an unintended consequence known as Feature fatigue.

What is Feature fatigue?

• Consumers have a propensity to steer clear of products that seem to be feature-rich due to feature fatigue.
• It is a phenomenon of the modern-day brought about by the increase in the number of features included in goods and services.
• The issue is that adding functionality makes goods more challenging to utilize. Even when the additional features don't completely expand the usefulness (like phones that double as cameras), the complexity they add to the current task can be mind-boggling.
• To prevent feature fatigue, focus on usability rather than utility. Display specific characteristics as appropriate. Keep to your initial product vision. Turn on features for those consumers who specifically require them.

To learn more about Feature fatigue refer to:

brainly.com/question/19594716

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