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2 years ago

If the majority of service customers are satisfied, it is likely that all service customers will be satisfied.

Business

1 answer:

Dafna1 [17]2 years ago

7 0

If the majority of service customers are satisfied, it is likely that all service customers will be satisfied. False

Customer service is the provision of service to customers before, during, and after purchase. This makes it an important part of the customer's value chain. Different industries require different levels of customer service [1], but ultimately, the idea of a well-delivered service is to increase revenue. Awareness of a successful customer service interaction depends on employees who are “adaptive to the customer's personality”. [2] Customer service is often practiced in a way that reflects the company's strategy and values. Good customer service is usually valued by customer loyalty. Customer service is part of a company's intangible assets for some companies and can differentiate them from others in their industry. A great customer service experience can change a customer's overall perception of your company. [3]

Good customer service means consistently meeting customer expectations. Good customer service is fast, easy, personal, and caring. Companies that provide excellent customer service take the time to understand the needs of their unique customer base. J.

Learn more about service customers here

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Esquire Comic Book Company had income before tax of $1,700,000 in 2016 before considering the following material items: 1. Esqui

mel-nik [20]

Answer:

Explanation:

Partial income statement

For the Year Ended December 31, 2016

Income from continuing operations $975,000

Discontinued operations gain (loss):

Income from operations of discontinued component $220,000

Income tax expense ($88,000)

Income on discontinued operations $132,000

Net income $1,107,000

Income from operations of discontinued component (including loss on disposal of $420,000) = $220,000

Income from continuing operations:

Income before considering additional items $1,700,000

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Before-tax income from continuing operations $1,625,000

Income tax expense (40%) ($650,000)

Income from continuing operations $975,000

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3 years ago

The extent to which a firm's internal activities encompass one, some, many, or all of the activities that make up an industry's

Free_Kalibri [48]

The answer is: [A]: "vertical scope" .
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3 years ago

Justice Enterprises is evaluating the purchase of a new computer net system would cost $24,000 and have a useful life of Syears.

Sergeeva-Olga [200]

Answer:

closest to: B) $7777

Explanation:

NPV ( net presetn value) cashflow - investment

cost savings present value (ordinary annuity):

$C \times \frac{1-(1+r)^{-time} }{rate} = PV\\$

C $8,500

time 5 years

rate 0.12

$8500 \times \frac{1-(1+0.12)^{-5} }{0.12} = PV\\$

PV $30,640.5977

salvage value present value:

$\frac{salvage}{(1 + rate)^{time} } = PV$

Salvage $2,000

time 5

rate 0.12

$\frac{2000}{(1 + 0.12)^{5} } = PV$

PV 1,134.85

NPV: 30,640.60 + 1,134.85 - 24,000 = 7,775.45

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3 years ago

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Answer:

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The statistical data of the population of the people is known as demographics . Demographics contain age , gender , income etc.

Demographic is important for the company as it help the company to tell about how to market and how to develop the brand. It helps in telling the behavior of the customer towards the product means whether the people liking the product or not liking the product . It is consider as the best way to reach to the people and know about their preference for the product.

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