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2 years ago

If the majority of service customers are satisfied, it is likely that all service customers will be satisfied.

Business

1 answer:

Dafna1 [17]2 years ago

7 0

If the majority of service customers are satisfied, it is likely that all service customers will be satisfied. False

Customer service is the provision of service to customers before, during, and after purchase. This makes it an important part of the customer's value chain. Different industries require different levels of customer service [1], but ultimately, the idea of a well-delivered service is to increase revenue. Awareness of a successful customer service interaction depends on employees who are “adaptive to the customer's personality”. [2] Customer service is often practiced in a way that reflects the company's strategy and values. Good customer service is usually valued by customer loyalty. Customer service is part of a company's intangible assets for some companies and can differentiate them from others in their industry. A great customer service experience can change a customer's overall perception of your company. [3]

Good customer service means consistently meeting customer expectations. Good customer service is fast, easy, personal, and caring. Companies that provide excellent customer service take the time to understand the needs of their unique customer base. J.

Learn more about service customers here

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E20.5 (LO 3) (Application of Years-of-Service Method) Andrews Company has five employees participating in its defined benefit pe

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Solution and Explanation:

Computation of service years

Year Jim Paul Nancy Dave Kathy Total * Cost Amortization

2014 1 1 1 1 1 5 * 3000 15000

2015 1 1 1 1 1 5 * 3000 15000

2016 1 1 1 1 1 5 * 3000 15000

2017 1 1 1 1 4 * 3000 12000

2018 1 1 1 3 * 3000 9000

2019 1 1 2 * 3000 6000

72000

Future years of service

Jim 3

Paul 4

Nancy 5

Dave 6

Kathy 6

$cost per service year $=\$ 72000 / 24=\$ 3000$$

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Answer:

behavior.

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Answer:

TV (television)

Explanation:

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The higher the number of times a user is exposed to an advert in a given time frame the higher the advertising frequency.

Normally it take exposure of 5 times and above for an advertisement to be effective.

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