Interpersonal conflict refers to any type of conflict involving two or more people. It's different from an intrapersonal conflict, which refers to an internal conflict with yourself. Mild or severe, interpersonal conflict is a natural outcome of human interaction.
However, conflict can have both positive and negative outcomes. On the positive side, conflict can result in greater creativity or better decisions. For example, as a result of a disagreement over a policy, a manager may learn from an employee that newer technologies help solve problems in an unanticipated new way.
According to Cahn and Abigail, interpersonal conflict consists of four unique parts:
1) interdependence between or among the conflict parties,
(2) incompatible goals/means,
(3) conflict can adversely affect a relationship if not handled effectively, and (4) there is a sense of urgency to resolve the conflict.
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