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IgorLugansk [536]
2 years ago
9

Tell us about a time when you went above and beyond for a customer or a time someone went above and beyond for you.

Business
1 answer:
TEA [102]2 years ago
8 0

As a customer service representative, I have always strived to exceed customer expectations. After helping the customer with the problem, we will get back to you the next week. I will double-check if there is anything wrong with the product you purchased and if there is anything else I can help you with.  My simple approach helped these customers make a good impression on the company and improved customer satisfaction.

When preparing responses to behavioral interview questions such as the following, you can organize your ideas according to the STAR format.

S: Situation - Brief background to the story.

T: Task - Please describe what was expected of you and the minimum required.

A: Action - tells you what you did and how you did it.

R: Results - Finally, show that your efforts have led to better results.

Five Mistakes to Avoid

Don't talk too much.

Avoid non-work experience.

Avoid vague answers.

Avoid suspicious situations (such as unethical behavior).

It doesn't sound like you were forced to do what you did.

Learn more about customers here: brainly.com/question/26313265

#SPJ4

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How will the consultant's advice help make a change in the environment in the scenario below: A farmer has practiced burning fie
irina1246 [14]

Answer:

The consultant's advice will reduce soil degradation and increase organic matter content in soil

Explanation:

In this scenario the present practice by the farmer of burning crop residue and tilling results in soil degradation and loss of organic matter.

Burning on the farm leads to loss of crop nutrients such as nitrogen and organic matter. It also causes environmental pollution of air, land, and water when carbon, nitrogen, and sulphur by-products are released to the atmosphere.

Tillage is the practice of turning the top 6 - 12 cm of soil when preparing for planting. This practice reduces water holding capacity of soil, accelerates nutrient loss, and degrades soil structure.

So if the farmer stops burning crop residue and practices zero tillage it will result in less environmental pollution, reduce soil degradation, and increase soil nutrients especially organic matter

6 0
3 years ago
When the top management team is homogeneous and a new ceo is selected from inside the firm, it is
lbvjy [14]
<span>When the top management team is homogeneous and a new CEO is selected from inside the firm, it is B. unlikely that the current strategy is going to change.
Nothing much is going to change when it comes to the way this company works - be it strategy or its other functioning. It doesn't really matter whether the CEO came from inside or the outside of the firm - if the strategy is good, it shouldn't be changed </span><span /><span>
</span>
7 0
3 years ago
Most standard portfolio analysis methods evaluate strategic business units (sbus) on their performance in two important dimensio
julia-pushkina [17]

The majority of conventional portfolio-analysis methodologies evaluate SBUs based on two crucial factors: the market or industry an SBU operates in is appealing, and an SBU's position within that market or industry is strong.

What is Strategic Business Unit?
A strategic business unit, or SBU for short, is a fully operational part of an organization with its own mission and goals. An key section of the organization, a strategic business unit typically functions independently. It provides updates on its operational status to the headquarters. Although a strategic business unit, or SBU, is an independent company, it is required to report directly to the organization's headquarters on the status of its operations. It is independent and centered on a particular market. It is large enough to have independent support divisions for things like human resources and training. Having an SBU has a number of advantages. For businesses with a variety of product structures, this strategy is most effective. Proctor and Gamble, LG, and other businesses are the best examples of SBU. Under one roof, these businesses house numerous product categories. For instance, the company LG produces consumer durables.

To learn more about Strategic Business Unit
brainly.com/question/24684801
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8 0
1 year ago
Since your first birthday, your grandparents have been depositing $1,000 into a savings account on every one of your birthdays.
irina1246 [14]

Answer:

$25,650

Explanation:

The formula for calculating the future value of an annuity is:

F = P x ([1 + I]^N - 1 ) / I

where:

  • P = payment amount = $1,000
  • I = interest rate = 4%
  • N = number of payments = 18

F = $1,000 x ([1 + 4%]^18 - 1 ) / 4% = $1,000 x (1.04^18 - 1 ) / 4% = $1,000 x (2.026 - 1 ) / 4% =  $1,000 x 1.026 / 4% = $25,650

4 0
3 years ago
An example of consumer spending when calculating the GDP using the expenditures approach is _____.
fredd [130]

purchase of weapons for the military

5 0
2 years ago
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