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IgorLugansk [536]
2 years ago
9

Tell us about a time when you went above and beyond for a customer or a time someone went above and beyond for you.

Business
1 answer:
TEA [102]2 years ago
8 0

As a customer service representative, I have always strived to exceed customer expectations. After helping the customer with the problem, we will get back to you the next week. I will double-check if there is anything wrong with the product you purchased and if there is anything else I can help you with.  My simple approach helped these customers make a good impression on the company and improved customer satisfaction.

When preparing responses to behavioral interview questions such as the following, you can organize your ideas according to the STAR format.

S: Situation - Brief background to the story.

T: Task - Please describe what was expected of you and the minimum required.

A: Action - tells you what you did and how you did it.

R: Results - Finally, show that your efforts have led to better results.

Five Mistakes to Avoid

Don't talk too much.

Avoid non-work experience.

Avoid vague answers.

Avoid suspicious situations (such as unethical behavior).

It doesn't sound like you were forced to do what you did.

Learn more about customers here: brainly.com/question/26313265

#SPJ4

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As a manager for XYZ Company. you are assigned to resolve a conflict between two departments of your organization.Both parties h
Ray Of Light [21]

Answer:

The answer is letter D.

Explanation:

Compromising

6 0
3 years ago
Little LampLighter Inc has a book value of $10 million in debt; its bonds are trading at $900 and there are 11,000 outstanding.
kumpel [21]

Based on the amount of debt and equity that Little LampLighter has, the weighted average rate of return would be 12.3%.

<h3>What is the weighted average rate of return?</h3>

First find the total value of debt and equity:
= 10 + 25

= $35 million

The weighted average return is:

= (10 / 35 x 8%) + (25 / 35 x 14%)

= 2.286% + 10%

= 12.3%

Find out more on weighted average rate of return at brainly.com/question/17284158.

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7 0
2 years ago
Steve is staying at a hotel while on business in Chicago, but he forgot to bring his ties. Who would he most likely turn to for
babymother [125]

Answer:

Steve

Explanation:

because he can get in contact with Steve while in the hotel

5 0
2 years ago
Requesting funds for working capital suggests that the business is not a solid investment
Minchanka [31]
If i am understanding the question correctly it is false.....but i am a week late soo either way i guess it doesnt matter xD
7 0
3 years ago
Read 2 more answers
Concept check 1. 54/32 converted to a mixed number is ________. 22/32 1.6875 1/38 1 22/32 2. The product of one and four thirty-
Ipatiy [6.2K]

Questions

Concept check

1. 54/32 converted to a mixed number is ________.a) 22/32 b)1.6875 c) 1/38 d)1 22/32

2. The product of one and four thirty-seconds and twenty thirty-seconds is ________. a)1 24/32 b)45/64 c)56/32 d)720

3. One and eight thirty-seconds divided by twelve thirty-seconds is ________. a)480/1024 20/1024 3 1/3 3 40/32

4. A u.S. Treasury bond is trading at 98 and 6/32. Convert this price to its decimal form. a)98.19 b)96.63 c)9/86 d)98.06

5. What is the percentage increase if the s&p 500 index is currently trading at 1,100 and rises 55 points? a)4.5% b)5% c)55% d)5.5%

Answer:

1.d)1 22/32

2. b)45/64

3. c)3 1/3

4. a)98.19

5. b)5%

Explanation:

1. 54/32 converted to a mixed number is ________.a) 22/32 b)1.6875 c) 1/38 d)1 22/32

Mixed number is another way of writing improper fraction

54/32= 1 (54 - 32)/32

= 1 22/32

Therefore, option d) 1 22/32 is the correct option

2. The product of one and four thirty-seconds and twenty thirty-seconds is ________. a)1 24/32 b)45/64 c)56/32

d)720

One and four thirty-seconds = 1 4/32

Twenty thirty-seconds = 20/32

= 1 4/32 × 20/32

= 36/32 × 20/32

= 9/8 × 5/8

= 45/64

Therefore, option b)45/64 is the correct option

3. One and eight thirty-seconds divided by twelve thirty-seconds is ________. a)480/1024 b)20/1024 c)3 1/3 d)3 40/32

One and eight thirty-seconds = 1 8/32

Twelve thirty-seconds = 12/32

= 1 8/32 ÷ 12/32

= 40/32 ÷ 12/32

= 40/32 × 32/12

= 40/12

= 3 4/12

= 3 1/3

Therefore, option c) 3 1/3 is the correct option

4. A u.S. Treasury bond is trading at 98 and 6/32. Convert this price to its decimal form. a)98.19 b)96.63 c)9/86 d)98.06

98 and 6/32 = 98 + 6/32

We convert 6/32 to decimal

= 98 + 0.1875

= 98.1875

≈ 98.19

Therefore, Option a is the correct option

5. What is the percentage increase if the s&p 500 index is currently trading at 1,100 and rises 55 points? a)4.5% b)5% c)55% d)5.5%

Percentage increase = Increase/ Orginal amount × 100

Increase = 55 points

Original amount = 1,100

Percentage Increase = 55/1100 × 100

= 0.05 × 100

= 5%

Therefore, option b)5% is the correct option

8 0
3 years ago
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