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IgorLugansk [536]
2 years ago
9

Tell us about a time when you went above and beyond for a customer or a time someone went above and beyond for you.

Business
1 answer:
TEA [102]2 years ago
8 0

As a customer service representative, I have always strived to exceed customer expectations. After helping the customer with the problem, we will get back to you the next week. I will double-check if there is anything wrong with the product you purchased and if there is anything else I can help you with.  My simple approach helped these customers make a good impression on the company and improved customer satisfaction.

When preparing responses to behavioral interview questions such as the following, you can organize your ideas according to the STAR format.

S: Situation - Brief background to the story.

T: Task - Please describe what was expected of you and the minimum required.

A: Action - tells you what you did and how you did it.

R: Results - Finally, show that your efforts have led to better results.

Five Mistakes to Avoid

Don't talk too much.

Avoid non-work experience.

Avoid vague answers.

Avoid suspicious situations (such as unethical behavior).

It doesn't sound like you were forced to do what you did.

Learn more about customers here: brainly.com/question/26313265

#SPJ4

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Pepper Inc.’s common stock currently sells for $15.00 per share, the company expects to pay $1.925 dividend in the coming year a
dedylja [7]

Answer:

The correct answer is 0.78%.

Explanation:

According to the scenario, the computation of the given data are as follows:

First we calculate the retained earning cost, then

Cost of retained earning = Dividend ÷ Price + Growth

= (1.925 × 70%) ÷ 15 + 6%

= 1.3475 ÷ 15 + 0.06

= 0.1498 or 14.98%

Now, Cost of equity = (Dividend ÷ Price (1 - Flotation cost ) + Growth

= (1.925 × 70% ) ÷ 15 (1 - 0.08) + 0.06

= (1.3475 ÷ 13.8 ) + 0.06

= 0.1576 or 15.76%

So, Exceed amount = 15.76% - 14.98% = 0.78%

6 0
3 years ago
GPB's contribution margin ratio is 85% ( or .85) and its fixed monthly expenses are $63,000. Assume that the cost structure of G
KIM [24]

Answer:

Net income= $24,550

Explanation:

The contribution margin ratio is <u>the result of deducting from sales all the variable costs, </u>expressed as a<u> percentage.</u>

<u></u>

<u>First, we need to calculate the total contribution margin:</u>

Total contribution margin= sales*contribution margin ratio

Total contribution margin= 103,000*0.85

Total contribution margin= $87,550

<u>Now, the net income:</u>

Net income= 87,550 - 63,000

Net income= $24,550

7 0
3 years ago
Bade Midwifery's cost formula for its wages and salaries is $1,230 per month plus $240 per birth. For the month of October, the
jasenka [17]

Answer:

wages and salaries activity variance= $1,000 unfavorable

Explanation:

Giving the following information:

Standard:

Fixed= $1,230

Variable= $240 er birth

Actual:

101 births.

The actual wages and salaries for the month was $26,470.

To calculate the activity variance for wages, we need to use the following formula:

wages and salaries activity variance= (actual costs - standards costs)

standards= 1,230 + 240*101= $25,470

wages and salaries activity variance= (26,470 - 25,470)

wages and salaries activity variance= $1,000 unfavorable

7 0
2 years ago
The longer the time period considered the more the elasticity of supply tends to
sdas [7]
The longer the time period considered, the more the elasticity of supply tends to INCREASE.
The elasticity of supply refers to the responsiveness of suppliers to the change in price of their products or services. Elasticity of supply is measured as a ratio of proportionate change in quantity supplied to the change in price. Elasticity of supply tends to increase with time.<span />
5 0
3 years ago
What is the most important source of revenue and the major type of expenditure at the Federal level? At the state level? At the
Margarita [4]

The largest share of the revenues from property taxes and sales and gross receipts taxes are generally received from state and local governments. Individual income taxes are another major source of income.

Explanation:

In fiscal 2010 the total US government and local tax revenues—35% came from property taxes and 34% from sales and gross taxes. In 2010, local governments collected a little more than 75% of their 2010 property tax receipts. Local government tax revenues are primarily financed by property taxes.

Nevertheless, sales taxes and gross income taxes were the major source of revenue for governments. In 2010, the Member States received less than half of their income from sales and gross receipts taxes.

5 0
3 years ago
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