Question

Which core process includes the activities required to produce and deliver the service or product to the external customer?

Answer 1

The core process which includes the activities required to produce and deliver the service or product to the external customer is order fulfillment process

Order fulfilment is a process of fulfilling a sales order according to the customer's specifications. That is, delivering goods as promised at the time of sale. There are four main steps in fulfilling a customers order which are-  processing orders, warehousing, packing, and shipping products.

After the customer places an order, there is a procedure to be followed where you need to prepare and deliver the items accordingly. This process typically takes up to 48-72 hours to be completed.

After an order has been submitted for fulfillment, it has to be received and accepted by the logistics company.

Hence, the answer was given and explained above.

To learn more about the order fulfillment process here:

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