Answer:
insourced
Explanation:
A Japanese auto company recognized the quality of air-conditioning systems that a U.S. company in Indiana successfully manufactured for the U.S. auto industry. Rather than build its own, it <u>insourced</u> the air-conditioning component of its models to the U.S. company, which provided several jobs for skilled tradespersons in that state.
Answer:
The correct answer is Points of interaction.
Explanation:
The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).
If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.
On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.
Answer:
Opportunity cost is a useful concept when considering alternative places for using your resources and assets. ... If he/she farms the land, the opportunity cost is the income foregone by not renting it to a neighbor.
I believe that the correct answer is b project manager<span />