Answer:
c. interpersonal skills
Explanation:
Interpersonal skills are the skills we use every day when we communicate and interact with other people, both individually and in groups. They include a wide range of skills, but particularly communication skills such as listening and effective speaking, active listening, team work, Motivation, Flexibility and dependability
Answer:
True
Explanation:
Qualified dividends are ordinary dividend that enjoy special tax privilege by being taxed at lower rate. The rate is based on specific tax rate which range from 0% to 20% depending on the income threshold. Though these dividends are taxed based on this specific lower tax rate compare to income tax rate, they are also subjected to net investment income of 3.8% if they earn above certain threshold.
However for dividends to be qualified, it must meet the two requirements given by the Internal Revenue Service (IRS). The requirements are:
*The dividend must have been paid by an entity incorporated in the United States or a qualifying foreign entity.
* The stock must have been held within the minimum holding period specified by the tax law.
So the answer is true because qualified dividends may be subject to a marginal tax rate of 23.8% for taxpayers with income over a certain threshold as explained above.
Answer:
The answer is False.
Explanation:
Refusing routine requests is a message strategy used by businesses to respond to issues that they do not plan to resolve.
Sometimes, this messages are automated such that when such routine request are sent in by a customer, the system responds back with an already encoded message that does not promise to reply the query.
This response is usually courteous and laced with positive language in order to help assuage the customers grief.
The case is different here because there is a promise to respond when Becky Chen added "I will contact you next week regarding the date and time of our next grand opening ceremony".
<span>In order to cut costs, most of the pay TV providers have incorporated large call centers where they hire poorly trained and low paid employees to answer customer calls. These employees lack incentive and generally don't care much about customers. One exception to the rule is DirecTV. They are known for the best customer service record in the industry. It uses outsourcing, but they have motivation, something lacking from other providers. Their reps get free satellite TV in their homes once they have been on the job for three months and are invited to special DirecTV events where they have chances to meet and greet celebrities and NFL stars. They are also given the ability to handle complaints themselves rather than just listening, noting and transferring calls.</span>
