According to the gaps model of service quality, Kevin's beliefs can be best described as <u>customer expectations</u>.
What is Gap's Model?
Product Managers from all sectors can utilize SERVQUAL (service quality gap model), a technique for measuring service quality gaps. Identifying gaps between client expectations and the actual services offered at various levels of service delivery is the goal of this model.
5 gaps in service quality model:
The five gaps in the service quality gap model are Knowledge, Policy, Communication, Delivery, and Customer. The five gaps model of service quality is known as the Gap model. The gap model of service quality analyzes gaps and problems between organizations and their customers.
Learn more about the Gaps model here:
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Answer:
The Germans hated the Treaty of Versailles because they had not been allowed to take part in the Conference. ... Germany had to pay £6,600 million 'reparations', a huge sum which Germans felt was just designed to destroy their economy and starve their children. Finally, Germans hated the loss of land.
Answer:
In this case, Joshua's shopping behavior is a result of b. the socialization process.
Explanation:
Socialization is the process through which people learn and internalize social norms, behaviors, customs, and ideologies. Socialization is important for individuals to understand how society functions and to become a member of it, acting according to its rules and accepted behaviors. Family members are certainly a major influence on an individual's socialization process. That is what we can observe in Joshua's case. He has learned his shopping behavior from his mother. He has accepted her ideas and opinions, taking them in as his own.
Give us Americans " Freedom of Speech"
Answer:
childhood traumas
Explanation:
Borderline once was a very rare or unusual condition that had no clear source or genesis and it was diagnosed mainly in females.
The studies showed began to see that major traumas during childhood years like sexual and physical violence and other forms of abuse made the personality disorder be more likely.
Today psychiatrists will often see how Borderline will result as a condition of both genetics and the traumatic experiences that will trigger this mental health condition.
<u><em>A combination of both the environment and the genes will cause brain structure to malfunction and often social situations will be a root cause of the appearance of the borderline personality disorder </em></u>
<em>Any abuse in childhood years will often later in life manifest as some form of abnormal behavior and causing some social impairement.</em>
