Dr. bright has taken the first step in confronting the issues of patient dissatisfaction and lagging productivity by speaking to dr. battle. dr. bright's appropriate action was making the patient aware of his issue.
Dr Bright by confronting the patient has made him aware of his issues which in turn encourages self awareness, which is first step towards healing.
Self-awareness is the ability to step back and watch your ideas and feelings develop. Self awareness can be as easy as paying attention to the feelings you have when you are with particular people or the thoughts that cross your mind when you are hesitant to try something new. Or it can involve a deeper, more nuanced understanding of how your thoughts influence your feelings, bodily symptoms, and actions. For instance, you might realize that you lack enthusiasm for the upcoming day. Your energy may be low and your body may feel heavy, which could cause you to stay in bed later than you meant and cause you to think about how stuck you are and how difficult the day will be and you feel more aware about it.
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