Answer:
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Answer:
A balanced score card is a particular type of report that is made up of strategic objectives and metrics to help the organization reach its target measures in line with strategic goals
Explanation:
A balanced scorecard is a framework for strategic planning and performance , which be presented in the form of a report.It clearly outlines organizational goals into measurable quantities such as time, quality of service or product, performance and cost. With a balanced scorecard, the organization can set a strategy and measure it and then effectively monitor and track the progress and results of the strategy.
Answer: designing the facility with architects.
Explanation: The programming phase of a facility construction has nothing to do with the architectural design of the facility. The programming phase usually involves ; Determining the needs of intended or impending users, estimated construction cost, required area for the project. The programming phase may involve individual or joint questioning or fact finding from the intended occupants or user group to determine their needs in terms of systems and infrastructure, security and so on. It also gets intended occupants informed on the features, use and design of the intended project. It also examines the effect of the project on structures previously existing in the environment.
Answer:
customer service and support
Explanation:
-Loyalty programs for current customers refer to incentives companies provide to existing customers to encourage them to keep buying their products or services.
-Customer service and support refers to the assistance companies provide to their existing customers to help them solve issues or provide information about their current products or services and other options.
-Profitability for the company refers to actions that will increase the financial gains of the company.
-Acquisition of new customers refers to actions implemented to attract clients.
According to this, the answer is that this is a typical example of CRM that focuses on customer service and support because you call the company to get assistance with options to change your current products.
The other options are not right because the situation is not about incentives for the customer or actions the company implements to increase its revenue. Also, you are not a new customer.
Google experienced censorship in china. :)
