Filters can be used to narrow down the data in the worksheet .It is a method to show only the qualitative data.Filters are used to show the data that is only required to be displayed
Explanation:
<u>Following are the steps in filteration</u>
- Begin with a worksheet that identifies each column using a header row.
- Select the Data tab, then locate the Sort & Filter group.
- Click the Filter command.
- Drop-down arrows will appear in the header of each column.
- Click the drop-down arrow for the column you want to filter. In this example, we'll filter the Type column to view only certain types of equipment.
- The Filter menu appears.
- Uncheck the boxes next to the data you don't want to view, or uncheck the box next to Select All to quickly uncheck all.
- Check the boxes next to the data you do want to view. In this example, we'll check Laptop and Projector to view only these types of equipment.
- Click OK. All other data will be filtered, or temporarily hidden. Only laptops and projectors will be visible.
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Answer: D) Service Level Agreement.
Explanation: A service Level Agreement, also known by the acronym SLA, is a written agreement between a service provider and its customer in order to set the agreed level for the quality of such service. The SLA is a tool that helps both parties reach a consensus in terms of the level of service quality, in aspects such as response time, time availability, available documentation, personnel assigned to the service, among others.
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