Real estate licensee kimmy is involved in a dispute with another licensee, titus. kimmy prefers to use Mediation to resolve the issue, because she wants to preserve her working relationship with titus.
Mediation
An unbiased third person helps opposing parties resolve dispute via the use of specialized communication and negotiation strategies in mediation, which is a structured, interactive process. We urge active participation from each and every mediator participant. In that it is primarily concerned with the needs, rights, and interests of the parties, mediation is a "party-centered" process. To steer the discussion in a positive direction and assist the parties in arriving at their best resolution, the mediator employs a wide range of strategies. A mediator manages the interactions between parties and encourages honest dialogue, which is an example of facilitation. In addition, the mediator evaluates the concerns and pertinent standards ("reality-testing") without giving the parties any prescriptive advice.
To learn more about Mediation
brainly.com/question/25850228
#SPJ4