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Shalnov [3]
1 year ago
11

What are the two indicators that can send the message a company has customer-friendly systems in place?

Business
1 answer:
cluponka [151]1 year ago
8 0

Two essential qualities to a “customer-friendly” system are:

  • Communication
  • Relationships

<h3>What creates a good customer service?</h3>

The key to good customer service is creating good relationships with your customers. Thanking the customer and encouraging a positive, practical and friendly environment will ensure they depart with a great impression. A happy customer will produce often and is possible to spend more.

<h3>What are the 5 grades of customer service?</h3>

When interviewing prospects, look for these consumer service qualities, traits and skills. Look for someone who is communicative, compelling, is polite, patient, conscientious, and loyal.

To learn more about customer-friendly, refer

brainly.com/question/4110146

#SPJ4

You might be interested in
JKL Insurance Company reported the following information on its accounting statements last year:
sdas [7]

Answer:

1. $90, 000, 000/ $100, 000, 000

= 0.9  

2. $5, 000, 000 + $30, 000, 000 / $10, 000, 000

= 3.5

3. = ($90, 000, 000 + $5, 000, 000 + $30, 000, 000) / $100, 000, 000

= 1.25

= $10, 000, 000 / $90, 000, 000

= 0.1111

5.. = ($5, 000, 000 + $30, 000, 000 + $90, 000, 000) / $100, 000, 000 + $10, 000, 000

= 1.136

Explanation:

1. Loss ratio is the losses an insurer incurs due to paid claims as a percentage of premiums earned. A loss ratio is the difference between an insurance company's premiums compared to how much it pays out in claims

This is the formula to calculate the loss ratio:

The ratio is calculated by dividing the amount of premiums by the amount of premiums collected.

A low ratio means the insurance company is profitable. A high ratio means the company is less profitable. If the ratio is 1 or 100%, that means that the company is unprofitable.

JKL’s loss ratio:

Premiums written: $90, 000, 000

Premiums earned: $100, 000, 000

$90, 000, 000/ $100, 000, 000 = 0.9  : 1

2. Expense ratio measures how much of a fund's assets are used for administrative and other operating expenses. An expense ratio is determined by dividing a fund's operating expenses by the average dollar value of it assets (the total market value of the investments that a person or entity manages on behalf of clients.

JKL’s Expenses Ratio:  

            =    Total Fund Expenses / Total Fund Assets

            =     $5, 000, 000 + $30, 000, 000 / $10, 000, 000

            =      3.5  : 1

3. Combined Ratio:  measures an insurer’s profitability. it is merely a combination of the loss ratio and expense ratio. It measures the losses and expenses incurred in relation to the premiums earned.

JKL’s Combined Ratio:  

= ($90, 000, 000 + $5, 000, 000 + $30, 000, 000) / $100, 000, 000

= 1.25  : 1

4. Investment Ratio: is the ratio that an insurer uses in order to measure the company’s net investments to its premiums earned. The ratio compares the income from investments to income from its other activities. This ratio is also a measure of profitability.

= $10, 000, 000 / $90, 000, 000

= 0.1111  : 1

5. Overall Operating Ratio: this is the ratio that a insurer to show his profitability realized before taxation, taking into account investment income.

= ($5, 000, 000 + $30, 000, 000 + $90, 000, 000) / $100, 000, 000 + $10, 000, 000

= 1.136  : 1

7 0
3 years ago
______ can be defined as the general plan of action that describes resource allocation and other activities for dealing with the
Mamont248 [21]
Business can be defined
5 0
3 years ago
The ________ assumes responsibility for monitoring how the contractor is doing in terms of cost, schedule, and technical perform
JulijaS [17]
<span>Business/Financial manager </span>assumes responsibility for monitoring how the contractor is doing in terms of cost, schedule, and technical performance
Before a company start its operation for the year, the executives of that company will determine the budget that seem appropriate for all fo the operations.
The duty of business/financial manager is to make sure that the cost of operations do not exceed that pre-determined budget
5 0
3 years ago
Because services are __________, it is often difficult for marketers to convey the benefits to consumers.
muminat

Because the services are intangible, it is often difficult for the marketers to convey benefits to consumers.

<h3>Who is a marketer?</h3>

A marketer is someone who advertises the goods and services of an organization. They identify the tactics that can increase revenue and sales while making sure that these tactics are in line with both customer and market need. Now that we are aware of what a marketer is, let's examine their function. Let's first examine the function that a marketer does before delving into the importance of marketing for firms. The financial success of any firm can be determined by the marketer's ability to sell. They make sure that the goods and services are promoted effectively enough to sustain demand. Long-term brand equity and improved consumer experiences are enhanced by imaginative and creative marketers.

To learn more about marketing. visit

brainly.com/question/13414268

#SPJ4

5 0
1 year ago
Desiree is reluctant to take a promotion because it involves moving. She knows little about the area she would be living in. Acc
KonstantinChe [14]

Answer:

A. uncertainty

Explanation:

Based on the scenario being described within the question it can be said that the most likely reason for such employee resistance to change is uncertainty. This basically revolves around not knowing what is going to happen or the information regarding some sort of change. Such as not knowing the details of the area in which Desiree will have to move to if she were to accept her new promotion.

8 0
3 years ago
Read 2 more answers
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