Question

it is recommended to use third-person pronouns when writing business letters because using this approach puts the reader in the center of the message.

Answer 1

Neither the statement nor the reason is correct.

why are pronouns so crucial?

In order for us to speak with one another, pronouns are necessary. However, pronoun communication is really important. When using gender-neutral pronouns, the subject of the conversation is not assigned a particular gender. This is crucial for those who don't identify with the gender they were assigned at birth.

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