A swift defusing of the situation occurred when the branch manager approached the customer with politeness.
<h3>
What are the skills needed to satisfy any customer?</h3>
Combining conduct and interpersonal interactions, people skills are a set of abilities. Individual effectiveness, interpersonal communication, and negotiation skills are just a few of the many skills that belong under the umbrella of "people skills." In spite of the client's yelling, manager listened to him calmly and made an effort to calm him, showing that he appreciated and valued the customer and maintained a positive attitude toward the customer.
<h3>How to deal with a customer?</h3>
Advice on Dealing with Clients
Pay attention to the opinions of the public. Sometimes, clients simply want to know that you're paying attention.
Apologize. If something goes wrong, say you're sorry.
Be Serious About Them.
Keep your cool.
Recognize and anticipate needs.
Offer remedies....
Be aware of the Power of "Yes"
To know more about interpersonal interactions visit: brainly.com/question/6385396
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