Question

A firm is a recognized cost leader but has a strategic goal to become a cost and service leader. what is one initiative that could be planned and implemented to achieve this goal?

Answer 1

A firm is a recognized cost leader but has a strategic goal to become a cost and service leader. "Provide special attention to your most important clients by adapting your services to their needs."  is one initiative that could be planned and implemented to achieve this goal

This is further explained below.

What is one initiative that could be planned and implemented to achieve this goal?

Generally, A company's long-term objective is to dominate both its industry's price point and level of service.

Among the many strategies that may be developed and put into action to accomplish this would be to "provide your most valuable customers individualized service tailored to their specific requirements."

In conclusion,  Strategic goals are the particular financial and non-financial objectives and achievements that a firm seeks to accomplish over the course of a specified period of time, often the next three to five years.

These goals may be broken down into two categories: financial and non-financial.

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