Question

What is the financial impact on a company when a customer returns a product for a refund?

Answer 1

Sales revenue will not be impacted because the company has already accrued for estimated refunds and returns.

What is Sales Revenue?

Sales revenue is the money a business makes from selling products or offering services. Sales and revenue can, and frequently are, used interchangeably to refer to the same thing in accounting.

It is significant to remember that revenue does not always equate to money received. One part of sales revenue may be paid in cash, and the other part may be paid on credit using methods like accounts receivable.

Either the gross revenue total or the net revenue amount can be used to represent sales revenue on the income statement. All deductions for product returns, the potential for undelivered items, and the cost of bad debts, also known as uncollectible accounts receivables, are included in net revenue.

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Answer 2

Sales revenue will not be impacted because the company has already accrued for estimated refunds and returns.

What is Sales Revenue?

Sales revenue is the money a business makes from selling products or offering services. Sales and revenue can, and frequently are, used interchangeably to refer to the same thing in accounting.

It is significant to remember that revenue does not always equate to money received. One part of sales revenue may be paid in cash, and the other part may be paid on credit using methods like accounts receivable.

Either the gross revenue total or the net revenue amount can be used to represent sales revenue on the income statement. All deductions for product returns, the potential for undelivered items, and the cost of bad debts, also known as uncollectible accounts receivables, are included in net revenue.

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