Answer:
bECAUSE they are all different
Explanation:
The correct answer would be, View an online advertisement
.
As the director of advertising for a software company, Susan's considering her customers' journey. First step her potential customer take will be to view an online advertisement.
Explanation:
There is a difference between the customers and potential customers. Customers are the people who are already using the product of the Company, whereas potential customers are those who are not currently the users of company's product but can be the customers of the company one day.
So when potential customers comes to know that a company is considering to publish its customers' journey, the first step they take will be to view an online advertisement about it. This is because they also want to associate with this advertising, so they will see the online advertisement to know if it is really happening or not.
Learn more about Potential Customers at:
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What are the answer choices?
Question Options:
a) up-selling
b) cross-selling
c) bundling
d) customer relationship management
e) customer intimacy
Answer: The salesperson is engaged in: UP-SELLING.
Explanation: Up selling can be defined as an act of persuading a customer to buy more than he or she had intended. It is a sales technique in which the seller incites the buyer to purchase something more expensive.
An example can be suggesting a brand of watch that the customer hasn't previously heard of as an alternative to the one being considered.
It involves persuading customers to purchase a higher-end product, an upgrade, or an additional item in order to make a more profitable sale.
Answer:
it is very difficult to write it