Answer:
Creating a data warehouse
Explanation:
Customer relationship management or CRM aims at creating and maintaining good customer relationships, providing better customer satisfaction so as to increase sales.
CRM focuses upon providing good customer support and customer feedback.
The primary step, in Customer Relationship management is creating a data warehouse. Data warehouse refers to a database from where extraction of customer details gets convenient.
Such database can be used for data analysis and reveals customer habits and past purchase trends.
Answer:
There are seven widely accepted marketing functions that contribute to the overall work of marketers. The seven functions include: Promotion. Selling. Product management. Pricing. Marketing information management. Financing. Distribution. Why are the seven marketing functions important? The seven marketing functions are important since each of them represents a category of activities that occurs in marketing.
Answer:
<u>Environmental forces.</u>
Explanation:
Environmental forces refer to the entire macroenvironment in which the company is inserted, so they are forces that the organization cannot control, so in order to survive in the market, the company must adapt and monitor environmental forces.
The political, legislative, economic, social, competitive and technological forces, which are the forces that make up the company's macroenvironment, are extremely changeable, so the importance of being constantly monitored, as they may include relevant challenges for the company, such as entry new competitors in the market, legislative and other changes.
But they can also set great growth opportunities, and improve decision-making based on available information from environmental forces.
