Question

you have been hired to conduct a job analysis at a local fast food chain. after completing your analysis, you conclude that the job requires employees to have knowledge of the menu, interpersonal skills, and customer service skills. what type of job analysis have you performed?

Answer 1

As a job analyst, after completing the job analysis, it can be understood that it was a skills-based analysis.

In a skill-based job analysis, the person's skills are measured and put to the test. For example, here, it can be seen that the job requires the employees to have good knowledge of the menu, interpersonal skills, and customer service skills. Conducting an analysis based on these factors will result in an employee who is well-skilled in these fields. As a job analyst, the major area of focus is the skills the employee has for the job.

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