Answer: Increase of 3.2%
Explanation:
Return on Investment (ROI) is the return that Ruby would make over her college degree fees.
It is the internal rate of return that would equate her future earnings to the investment in college fees.
Change in ROI = 11.18% - 7.98
= 3.2%
Increase of 3.2%
The best example of how companies are upgrading themselves to meet changing customer preferences is personified in option (C) making online shopping services available.
Since customers nowadays prefer to shop online more often than not, many companies are now providing online marketplaces in combination with their traditional brick and mortar stores. Some companies do not even have a pop up store – they purely do their transactions online.