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jeyben [28]
3 years ago
6

24. Emotional labor is higher in jobs requiring: 1 point A. limited hours of routine work. B. working in irregular shifts. C. wo

rking in isolation. D. frequent interaction with clients. E. skilled knowledge such as accounting.
Business
1 answer:
Alisiya [41]3 years ago
7 0

Answer:

The correct answer is:

frequent interaction with clients. (D.)

Explanation:

Emotional labour refers to the suppression or the management of one's emotions that are felt but not expressed while at a job. Essentially, emotional labour requires workers to:

Hide emotions they do feel

show emotions they do not feel

create an appropriate emotion for the situation.

These can be achieved through surface acting and deep acting.

Customer service and retail jobs require a lot of emotional labour. For instance, if the customer service agent is angry, it is not ethical in his/her job description to show such anger to the clients, hence he/she has to force a smile just to give a satisfactory service to the client. some determinants of emotional labour include:

1. societal, organizational or occupational norms

2. emotional expressiveness

3. supervisory regulation of display rules

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What economic challenge did the newly formed American federal government face? Which act created nationally chartered banks and
Nadya [2.5K]

Answer:

Inflation;National Banking Act ;Panic of 1907

Explanation:

What economic challenge did the newly formed American federal government face? Inflation

Which act created nationally chartered banks and circulated notes backed by the federal government? National Banking Act was pass during the Civil War, it was created so as to provide for nationally chartered banks, whose circulating notes had to be backed by U.S. government

What economic event led to the creation of the Federal Reserve?  Panic of 1907 resulted in the creation of Federal Reserve by the Congress due the wreaked havoc on the fragile banking system at that time

8 0
3 years ago
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Bob and Lisa are both married, working adults. They both plan for retirement and consider the $2,000 annual contribution a must.
ikadub [295]

Answer

The answer and procedures of the exercise are attached in a microsoft excel document.  

Explanation  

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6 0
3 years ago
Karen and Ethan execute the same roles and responsibilities at their organization. However, Ethan earns more than Karen. Under t
Arturiano [62]

Answer:

The answer is B. Ethan has more experience than Karen.

Explanation:

Now, lets take each Answer option separately and see why only B is correct.

Option A is no longer legally accepted or ethical. Perhaps during the era of segregation back in 1960s' this option could have been acceptable. But today it is illegal and is considered as a violation of basic human rights.

Option C is not correct as well because although people with special needs and physical requirements are entitled to receive certain special treatments, paying them more solely based on their disability is not considered suitable nor ethical.

Option D is unacceptable. No one can assume that men have more stamina than women. There are competent, strong and qualified women who can do their jobs much better than men. So we cannot accept this as an answer.

Option E is incorrect as well. Although a person could be an immigrant, once that person has lawfully taken the citizenship of a country, that "immigrant" is considered as a "citizen" of that country (this is not applicable for illegal immigrants!).

However, we can take option B as the answer. This is because when comparing a new employee with a more experienced employee, we can't see any problem in paying the experienced employee more.

4 0
3 years ago
Which of the following are examples of automatic stabilizers? Check all that apply. As corporate profits rise during an economic
hoa [83]

Answer:

As people earn higher incomes during an expansion, the progressive tax system requires them to pay higher average tax rates

Explanation:

Automatic stabilizers are stabilizers that adjust the economy automatically without the intervention of external agents . examples include progressive tax and transfer payments

In an expansion, progressive tax increases the tax paid and this reduces disposable income

In a contraction, tax paid is reduced and this increases disposable income

6 0
3 years ago
Jeffrey is going to sell sporting apparel, which he has already purchased from manufacturers, and has signed a deal agreeing to
photoshop1234 [79]

Answer: Place.

Explanation:

The marketing mix are those parameters a marketer can influence to increase sales, the market mix include: promotion, price, product and place. Jeffrey has taken necessary steps to plan for other marketing mix except location (place) his product would be sold.

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3 years ago
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