<span>It's Basically describing the house so
</span><span>b) It sustains the image of the house 
</span>
(I took the test as well) 
        
                    
             
        
        
        
This would be logos, it follows facts and logical reasoning.
        
             
        
        
        
Answer:
*your address* 
October 18, 2019
*The receiver address(it could be Amazon, Ebay or something like that*
Dear manager,
I'm writing this letter because I want to complain about the delivery. 
I'm totally not happy with the service, I suppose to get my packet the last week and I think I lost my money, I ask to an employer what happened with my order and he was a *jer...* he treat me so bad, that was a really bad experience. 
I need to have a solution for this problem, if I can't get a refund I'll *I can't use this word here but its something about dema...* you, you should have better service and of course you'll see my bad review.
Sincerely,
*your name 
and something to contact you*