Answer:
A) is the most visible part of the firm.
Explanation:
The importance of service employees is that they are the ones that actually deal with the company's customers. If service employees don't deal properly with the clients, then no matter how good the company's products are, the customers will not be satisfied or happy.
For example, if the waiter in a restaurant is rude with the customers, the whole dining experience will be ruined and the customers will consider the restaurant's service as bad even if the food served was great.
Answer:
Increase
Explanation:
Since the Contribution increased and Fixed Costs have decreased, the resulting effect is an Increase in Net Operating Income. Thus, all other factors remain the same, net operating income will: Increase
Answer:
D. Primary question
Answer:
b. Uniforms can help customers identify members of the sales staff
Explanation:
When evaluating whether or not to have sales staff wear uniforms on the showroom floor. What the electronics galaxy should consider about wearing uniforms is that "Uniforms can help customers identify members of the sales staff."
As customers come in to buy their products, they can quickly know the sales staff, and approach them to describe the type of. the product they came for and eventually buy the product if satisfied.