Sorry if I get this wrong but I’m pretty sure it’s a metaphor
Answer:
Claudette decided to stop straightening her hair because it was causing burns, hairloss, or sindging.
Well sometimes they get clogged.
Answer:
From what i'm gathering, this seems to mean that her email makes her feel more secure and confident and it says "like she's wearing glasses that only let her see two feet in front of her own face." this is saying that only seeing so far makes her feel less nervous
Explanation: