Answer:
A. Confirmation bias.
Explanation:
Confirmation bias is a type of cognitive dissonance that favors information that confirms your preconceived beliefs or prejudices . In other words this error enables the person to stop collecting information when the evidence collected so far confirms one's views or biases. It is based on the notion that perceive information subjectively.
His listening goal was to <span>learn
learning-listening goal refers to the type of learning that is being done to obtain new information or improvement.
In this type of listening, the dominant communication usually only happen one-way where there is a central figure that held the necessary information/teaching.</span>
